Handling Chargebacks is Easy: Just Do These Five Things

What to Do First if You’re Looking to Tackle Your Chargeback Challenge Received a few chargeback notifications lately? Your first reaction may be to panic, followed quickly by despair at the realization that you don’t know anything about handling chargebacks.[...]

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What are Chargebacks?

A Guide to Chargebacks for Both Merchants and Consumers Chargebacks are a subject that merchants, as well as online shoppers, often overlook. However, excessive chargebacks can easily sink a business if you are not careful. Understanding what are chargebacks and[...]

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How a Chargeback Dispute Can Increase Profits

Should You File a Chargeback Dispute?   Chargebacks are a hassle. Merchants lose revenue, often without warning, and the process to file a representment can be intimidating and overwhelming. A chargeback dispute, however, can do more than simply return lost[...]

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Chargeback Representment Can Help Your Business

Learn To Master the Representment Process Receiving a chargeback or transaction dispute is not necessarily an automatic loss for merchants. Cyber shoplifters may have their proverbial hands in your pockets, but there are options to consider. If a merchant’s acquiring[...]

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What Are Card Security Codes?

How Do Card Security Codes Aid In Preventing Chargebacks? Card security codes exist to do exactly as you might think: to keep the card data secure. The addition of card security codes has become a standard practice for card networks[...]

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Do I Need Chargeback Insurance?

How Does Chargeback Insurance Really Work? Chargeback insurance is not as all-encompassing as merchants may hope. Although it protects businesses from profit loss, it is only successful in specific cases. Is the Insurance Always Helpful? Insurance as previously understood entails[...]

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Chargebacks from Authorization Errors

Authorization Errors Are Dangerous For Merchants. Preventing chargebacks before they occur can help merchants retain profits and keep chargeback ratios low. One type of chargeback that is preventable is an authorization error chargeback. Receiving Authorization Merchants receive authorization codes for[...]

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Issuer vs. Acquirer: A Bank Comparison

Two major banks involved in the chargeback process Chargeback terminology may seem confusing at first, but there are a several key terms that every merchant must know to understand the chargeback process. The issuing bank (issuer) and acquiring bank (acquirer)[...]

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Visa Chargeback Reason Codes

Visa’s Unique Chargeback Reason Codes for Merchants Accepting Visa Payments Chargeback reason codes are the merchant’s keys to deciphering the customer’s concerns. A customer who contacts his or her issuing bank to file a chargeback will be assigned a case[...]

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Understanding Excessive Chargeback Levels

How MasterCard and Visa Use Chargeback Monitoring Programs to Track Excessive Chargebacks From a merchant’s perspective, chargebacks are an unfortunate but necessary part of doing business. Having a chargeback filed against you once in a great while is normal, but[...]

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